Before you go:
Don't miss these essential tips for your aging fur baby
Product Details
xUpgrade your cat’s mealtime experience with the Elevated Cat Bowl with Automatic Lid - Ceramic Design for Fresh Feeding. This innovative bowl blends premium ceramic craftsmanship with modern technology, offering a perfect feeding solution for your pet.
Featuring infrared technology, the bowl's automatic lid opens when your cat approaches and closes when they walk away, maintaining food freshness and cleanliness by keeping out dust and pests. The elevated design promotes a healthy eating posture, which can reduce strain on your pet's neck and joints—ideal for senior cats or pets with joint concerns.
The ceramic bowl is durable, hygienic, and easy to clean, providing a safe and non-porous feeding surface that keeps meals appetizing and fresh. Suitable for both dry and wet food, it’s the ultimate choice for maintaining a clean and enjoyable feeding area. Suitable for all cats and small to medium-sized dogs.
Key Features:
- Ergonomically elevated design for improved eating posture and digestion
- Durable ceramic material for hygiene and easy cleaning
- Automatic lid for freshness and protection from spills
- Ideal for senior cats, cats with joint issues, or multi-pet households
- Sleek, modern design that fits seamlessly into any home decor
FAQs:
1. What are the benefits of an elevated cat bowl?
An elevated cat bowl promotes better posture during feeding, which can help reduce strain on the neck, shoulders, and spine. This is especially helpful for senior cats or pets with mobility issues. The automatic lid also keeps food fresh and free from dust and pests.
2. How does the automatic lid work?
The automatic lid uses infrared technology to detect when your pet is approaching. It opens when they arrive and closes after they leave, keeping food fresh and protected. You can adjust the time before the lid closes by selecting different modes.
3. What do the different colors on the SWITCH light mean?
The colors of the SWITCH light indicate how long the lid will stay open after your cat leaves:
- Green: Lid closes after 30 seconds.
- Pink: Lid closes after 1 minute.
- Yellow: Lid closes after 2 minutes.
- Blue: Lid closes after 5 minutes.
4. How does the lid close?
The lid closes in three gentle stages, which helps prevent startling your pet. This gradual closing process signals to your cat that mealtime is over without causing stress.
5. What is the detection range for the automatic lid?
The device can detect your pet within a range of 2-3 meters. When your pet approaches, the SWITCH light turns on, and the lid opens. After they leave, the light turns off, and the lid closes after the set time.
6. How long does it take to charge, and how long does the battery last?
It takes approximately 4 hours to fully charge the device. A single charge can last up to 45 days, depending on how often the lid opens.
7. What type of charger should I use?
You should use a standard 5V2A charger. Fast-charging adapters are not compatible with the device.
8. Why is a ceramic cat bowl better than other materials?
Ceramic bowls are non-porous, making them resistant to bacteria and easy to clean. Unlike plastic bowls, they don’t absorb odors or flavors and are highly durable. Plus, they are dishwasher-safe for easy maintenance.
9. How do I clean the bowl and the automatic lid?
The ceramic bowl is dishwasher-safe for a hassle-free clean. The automatic lid should be wiped with a damp cloth to maintain its performance.
Note: Avoid touching the sensor probe or pressing it, and do not wash the cat bowl holder.
Note: Avoid touching the sensor probe or pressing it, and do not wash the cat bowl holder.
10. How do I power the device on or off?
- To power on, long-press the Key (button) and release when the SWITCH light turns on.
- To power off, long-press the Key (button) and release when the SWITCH light turns red.
11. When should I charge the device?
Charge the device when the CHARGE light turns red. It will turn green when fully charged. Charging should not exceed 8 hours to prevent overcharging.
Shipping & Return
xShipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Please contact us if you encounter any issues upon purchase.
Orders are typically dispatched within 48 hours of placement. We offer standard shipping, it typically takes 5-12 days. Shipping times may vary depending on your location and availability of items. For US and UK, the delivery takes 5-8 days.
Return Policy
We have a 7-day refund policy. This means you have 7 days from the time you receive your order to request a refund. Please note that we only provide refunds or replacements for damaged or incorrect items.
To start a refund, you can contact us at: support@mymoonkeeper.com. Refund requests made after 7 days from receipt of the order will not be accepted, except in cases where the wrong item was sent. We appreciate your understanding in this matter.
Order Cancellation
If you need to modify or cancel your order, please contact us within 24 hours upon placing your order. We aim to process orders quickly, so changes may not be possible if the order has already been shipped. If your order hasn’t been shipped yet, you’re eligible for cancellation and a full refund. However, if your order has already been fulfilled and you’ve received a tracking number, we’re unable to cancel it.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Replacements
We only resend products that are damaged, wrong product, wrong size, or defective. If you need us to resend an item please contact us at: support@mymoonkeeper.com.